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FAQ’s

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Flight / Train Reservations

How do I know my reservation was booked?

You will receive an SMS and email on confirmation of your booking with OSR Vacations Pvt. Ltd.


Do I need to confirm my flight / Train reservation?”

]There is no need to confirm your reservation. If you need any information, call our customer service team at the 24x 7 number mentioned above.


Do I need to re-confirm my flight /Train before departure?

It is not necessary to confirm reservations for domestic flights.


How do I confirm my seat assignments?

This facility is available only for frequent fliers and business class passengers, otherwise you can request for seats at the check-in counter.


Is there a cancellation policy for flights booked on OSR Vacations Pvt. Ltd.?

 

Each airline has different cancellation charges. They are mentioned on the booking page at the time of making reservation. Check the Fare Rules for the booking to get complete information about the airline’s cancellation policy. Over and above the airlines cancellation charges, We charges Rs. 250 for Domestic flights as standard cancellation charges for bookings cancelled through phone..


How do I cancel a flight / train reservation?

Flight bookings made through us can be cancelled through email or over phone 24x 7.